Privacy Policy

Last updated: 6 November 2026

This policy explains how Tools Platform handles information when you visit tools-platform.com and use its tools. For privacy questions, contact support@tools-platform.com.

Your files

Our current converters process selected files in your browser. We do not upload these files to our servers for conversion or store your conversion results. Downloads are saved on your device. Closing or reloading the tool clears its working file.

Signing in with Google

Google sign-in shares your email address, name, profile image and account identifier with our authentication provider, Supabase. We use this information to create your account, recognise you and maintain your sign-in session. We do not request access to your Gmail messages, Google Drive files or contacts.

Email accounts

You can also create an account with an email address and password. Supabase handles password storage and verification; we do not store a readable copy of your password in the website. Account confirmation and password recovery emails are sent through our configured email provider. Codes are used to verify that you control the email address.

Storage and service providers

Supabase stores account information for this service in our Frankfurt project. Your browser stores authentication tokens needed to keep you signed in. Google and our hosting provider also process connection information, such as IP addresses and security logs, to deliver and protect their services. Background removal may download model files from Hugging Face and jsDelivr; the selected image is processed on your device.

How we use information

We use account information to provide sign-in and access to the tools, respond to support requests and protect the service against misuse. We do not sell account information or use Google account data for advertising. Signing in does not subscribe you to marketing emails.

Service reliability

For signed-in users, we record successful tool results and limited diagnostics: the tool, error category, time and account reference. Registration records may include the referring site or campaign, connection IP and approximate country. We obtain connection information from our existing Cloudflare service; we do not request precise device location. Direct visits and visits with a hidden referrer cannot always be distinguished. We do not collect your files, filenames, passwords, raw exception text or form contents. Operational records are kept for up to 30 days. Our private Telegram bot sends us registration, error and grouped successful-conversion alerts, including the account email and available registration connection details. Telegram processes those messages under its own privacy policy. Temporary registration context in your browser expires after two hours and is removed after submission. These service records are separate from optional Google Analytics.

Analytics and cookies

With your permission, Google Analytics measures page visits, account registrations, tool file selections and result downloads so we can improve the service. Analytics is off until you choose Allow analytics. We do not send your email, account identifier, filenames or file contents to Google Analytics. Advertising features and automatic form tracking are disabled. Analytics cookies may last up to six months. You can decline or withdraw permission using Cookie settings in the footer; the tools remain available. Google may process measurement data outside your country. Account and newsletter records in Supabase are separate from analytics.

If you submit the newsletter form, we store your email address, subscription time and the version of the subscription notice in Supabase. This is separate from Google sign-in. We use your subscription to send news about tools, practical guides and Tools Platform updates. To unsubscribe, email support@tools-platform.com from your subscribed email address. We keep subscription information until you unsubscribe or request deletion; a minimal suppression record may be retained to honour your unsubscribe request.

Retention and your choices

Account information is retained while your account remains active. You can sign out using the button in the site header. To request access, correction or deletion of your account information, email support@tools-platform.com from the address associated with your account. We may need to verify that the account belongs to you. Service providers may retain security records or backups under their own retention schedules.

Third-party policies

You can review the Google Privacy Policy and Supabase Privacy Policy, Cloudflare Privacy Policy and Telegram Privacy Policy for information about their services.

Changes

We will update this page when our data practices change and show the latest revision date above.